Delete your account

If your version of the Daily Book app includes it, you can also delete your account from within the app: open Profile → Delete Account and confirm with your password. If you don’t see the option, use the email request above — it has the same effect.

Once your request is verified and processed, we deactivate your account and remove or anonymise your personal data, including:

• Your name, mobile number and email address.
• Your login credentials.
• Your device push-notification tokens.
• For vendor (business) accounts, your business profile and the operational records you created — customers, subscriptions, deliveries, routes and complaints — subject to the retention exceptions below.

We may retain limited information where the law requires it — for example, invoice and payment-transaction records for tax and accounting — for the period required, after which it is deleted or anonymised. We may also keep aggregated or de-identified data that can no longer identify you.

We acknowledge requests promptly and complete verified deletions within 30 days, unless a longer period is required by law.

• Account deletion is permanent and cannot be undone.
• After deletion you’ll lose access to your account and its data, and you’ll need to register again to use Daily Book (a new, separate account).
• If you’re a customer who was added by a vendor, that vendor may also hold records about you as the controller of their business data — contact your vendor for those.

Questions about deleting your account or data? Email us at contact@ackplus.com.